Favorite company provides one year warranty for all spinning rods and reels, which is verified by availability of completed warranty certificate with branded hologram.
In case of warranty claim, the manufacturer takes an obligation to replace the detail or the item by a new one or to make a refund.The cost of repairs and replacements are covered by the manufacturer, except the situations, when the product doesn't include warranty.
Warranty repairs shall be completed within 21 working days from the date of product delivery at manufacturer's address.
The warranty only covers damages, which occured due to manufacturer's mistake, provided there is a correctly completed warranty claim form and a check.
In case of absence of warranty certificate with hologram and/or in case warranty is considered illegitimate by an expert, the manufacturer reserves the right to decline warranty service request.
The warranty doesn't cover:
- products damaged during wrong transportation, storage or use as well as the products which are mechanically, chemically and/or thermally damaged;
- products influenced by liquids or solids;
- inappropriately used products.
In case of warranty claim, don't hesitate to contact our support service at phote number or text us in chat.